Security Deposit Inquiry

QUESTIONS ABOUT A SECURITY DEPOSIT?

If you are a previous My House resident and are awaiting final accounting and a security deposit refund packet, please note that all final accounting has been mailed to the last known address on file. If your household provided a forwarding address in writing to the My House office, the packet will be mailed there. If you did not provide a forwarding address, it will be mailed to the last known address (your My House address), please ensure you have successfully registered a forwarding address with the USPS. Once you receive your packet, if you have any questions or concerns. please fill out and email the following Security Deposit Research form to myhouse@myfortcollinshome.com.  My House would be happy to look through your final accounting and do some additional research.  In order to do this, we will need a list of specific items that you would like us to evaluate. Once we have this, we can review your account and get back to you.  Again, please email an itemized list to myhouse@myfortcollinshome.com.

Security Deposit Research Form

***Please note, that it may take 2-3 weeks before our resolution team gets back to you; we thank you in advance for your patience. ***

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